Shipping and Handling

                                                                                                                                                                                                    It takes about 8-10 weeks from the time you place an order to the time the package arrives at your door. If you have a rush order with us, please contact our customer service team. We will give you a different delivery schedule. Please understand that once the package is with the carrier, we have no control of it. We are not responsible for lost, damaged, or stolen packages. Sometimes carriers delay delivering packages due to unforeseen events, such as natural disasters, extreme weather, etc. So we always suggest that you place your order early.

                           2. How do you ship my order?

                               We use Fedex, DHL, UPS Ground Service and USPS to ship your packages. Dresses are usually shipped via Fedex, UPS and DHL. Smaller items such as Jewelry, headpieces, and veils may ship via USPS.

                            3.What is Marabella Bridal Shipping and handling charge?

Order Value $500 and up: STANDARD SHIPPING and HANDLING CHARGE is FREE

These Shipping and Handling charges are non-refundable for any reason.

Rush Order shipping and handling charge is different from the above price. Please contact Customer Service for details. 

                        4.What country or regions do you ship to?

                            We ship to all 50 states of the US and the following territories: Puerto Rico and Guam. We do not ship to other U.S. territories, PO boxes, APO/FPO addresses, or any foreign countries at this time.

                          5.How can I track my order?

                             When your order is ready, we will ship it out to you and email you a confirmation and tracking number. You can track your package’s arrival date with the carrier (Fedex, DHL, UPS, USPS) by typing in the tracking number on its website. 

                           6.Do you ship to a P.O. Box or APO/FPO military address?

                               Marabella Bridal does not ship to a PO Box or APO/FPO military address. Please contact our customer service team if you have any special need for shipping.